Frequently Asked Questions

Loofah cause skin irritation?
No, natural Loofahs are soft and skin-friendly. When softened with water, they gently cleanse and exfoliate your skin.
How can I clean Loofah?
After use, you can rinse your loofah thoroughly and hang it to dry. Regularly cleaning it with hot water will help keep the loofah hygienic.
How long do natural loofah last?
With proper care, loofahs can be used for approximately 2-3 months. It is recommended to replace the fiber with a new one when you notice excessive wear.
Do pon pon bath poufs harm the skin?
No, Balmy pon pon bath poufs provide gentle cleansing by massaging the skin with their soft texture and do not irritate the skin.
What kind of soaps or shower gels can pon pon bath poufs be used with?
Pon pon bath poufs can be used with any kind of soap or shower gel. They allow you to create a lot of foam with a small amount of product, which helps save on product usage.
How should pon pon bath poufs be dried?
After use, you can rinse your bath poufs thoroughly and hang it to dry. The loop on the loofah makes drying easier.
What can I do after the soap in a bath pouf runs out?
After the soap runs out, you can continue using your meshed sponge as a regular bath pouf.
How many uses are bath poufs with soap pieces suitable for?
Bath poufs with soap pieces retain their soap effect for 10-15 uses, depending on the frequency of use and water temperature.
Are bath poufs with soap pieces suitable for children?
Yes, bath poufs with soap pieces can be safely used for children due to their natural ingredients. However, we recommend testing them on a small area of skin before the first use to ensure they are suitable for your child's sensitive skin.
Do baby sponges and mittens contain any chemicals?
No, baby sponges and mittens are made from completely natural and hypoallergenic materials. They are specially designed for babies' sensitive skin.
Should the baby sponge be used with soap?
The baby sponge has a pocket where soap can be placed. You can use it by adding soap or just with water.
Does the baby glove cause irritation on the skin?
No, the baby mitten is made from bamboo yarn and has an ultra-soft texture, which ensures it doesn’t irritate babies' sensitive skin.
Are tweezers suitable for use on sensitive skin?
Yes, Balmy tweezers can be gently used on sensitive skin without causing irritation, thanks to their gold tips.
Are the nail clippers resistant to rust?
Yes, all of our nail clippers are made of stainless steel and are suitable for long-term use.
Which surface of the nail file should be used?
One side of the file is designed for coarse filing, while the other side is for fine filing. For a smooth result, we recommend using the file in one direction.
Is it necessary to soften the feet before using a foot file?
Yes, for the best results, it is recommended to soften your feet by soaking them in warm water for a few minutes.
What is the difference between a 2-in-1 and a 3-in-1 foot file?
The 2-in-1 file has coarse and fine textured surfaces. The 3-in-1 file, in addition to these surfaces, features a special section on the handle designed to remove calluses and rough patches in narrower areas.
How often should I use a foot file?
Depending on the condition of your foot skin, using it 1-2 times a week is usually sufficient.